If you’re new or haven’t requested services recently, review each service page for forms, links, and key information before reaching out. If anything is unclear, we’re happy to help—just let us know!
BSBK & Lab Resources
If you would like to travel on behalf of Berkeley Lab, please fill out the Travel Authorization Request form.
Click here for Events (virtual or in person) FAQ's.
Click here for All Travel FAQ's (Travel, Events, Reimbursements, etc.).
Please reach out to BSBK-Travel@lbl.gov
Ebuy - http://fms.lbl.gov/
BSBK Procurement Team - Items not available on eBuy
BSBK Services Request Form (services like sequencing or repairs).
Questions? Contact bsbk_procurement@lbl.gov
Ordering A Computer - Purchasing a computer go to IT services
General procurement questions, contact LBL Procurement Help Desk; ProcurementHelp@lbl.gov
Purchasing Guide: Guide for how to purchase the goods & services you're looking for.
ePRO:
Purchase Order Transactions
Transactions over $25,000
Orders requiring special approval
Unique items not found in eBuy
Any items that are under PCard restricted items will automatically make the order a ePRO req order.
Poster Request Form - Please ensure the poster is correctly sized & submitted in PDF format.
Standard Print Size 36″H x 48″W. (Custom size requests outside the standard print size normally have additional white space.)
Pick up at 717 Potter St - Bldg. 977 Only. No deliveries available to Hill or other offsite locations.
For any questions, please contact us at BiosciOpsAtBerkeleyPoster@lbl.gov.
LBNL Creative Services Resources:
For small or specialized poster requests (fabric, custom designs, etc,), please contact LBL Creative Services: https://creative.lbl.gov/contact-us/ or https://creative.lbl.gov/quick-links/project-request-forms/
Please Read: Support is available only for the three designated Toshiba printers in the copy room areas:
Second Floor – Room 250 - LB523
Second Floor – Room 225 - LB519
First Floor – Room 180 - LB518
Please do not contact Potter IT Help for general services or supply requests.
Any media, that has been created or received in the course of Laboratory business, and provides evidence of the Lab's decisions or actions related to a research or operational function.
If you have any general or FAQ questions, please reach out to Records Management Office - records@lbl.gov
For Biosciences Area admin support, contact BSBKrecords@lbl.gov
Biosciences Area Office - Telephone Coordinators
Michael Lubenow/ mhlubenow@lbl.gov
Adam Bradford / abradford@lbl.gov
Jim Cassell (Building 86, 977)/ JLCassell@lbl.gov
Garret Bohlar / GABohlar@lbl.gov
For further information, please call the Telephone Service Center at x7997 or send email to tsc@lbl.gov.
Planning a meeting, workshop, or event?
Enter your request on the Host a Meeting Request Form. We will need a valid project id/activity code to fulfill your request.
Average Event Lead Times:
2-3 months for offsite events
1-2 months for onsite events with food
3-4 weeks for onsite events without food
Support is available if you’d like to schedule a meeting to review the details and complete the Event Planning Checklist.
Please email BiosciOpsAtBerkeley-Meetings@lbl.gov with questions and someone from the Biosciences Operations at Berkeley team will respond accordingly.
Department Support
The Biosciences Communications team collaborates with staff to:
Promote the Area and raise its profile;
Communicate staff’s scientific discoveries and innovations;
Share Biosciences-related information of interest, both externally and internally; and
Create communications synergies with internal and external partners.
Contact Us
The Biosciences Communications team can be reached at Bioscicomms@lbl.gov.
The objectives of the team are outlined on the Biosciences Area web page “How to Work with the Biosciences Communications Team" (LDAP required). There, a set of guidelines is laid out to inform people in the Area about how they can collaborate with the team.
For routine HR requests and inquiries, please email BioHR@lbl.gov. This alias email is intended to be a more effective method of tracking, processing, and managing HR actions. Topics may include a percentage of time changes, supervisor changes, organizational code changes, employee transfers within the division, verification of employment letters, effort changes, and other routine requests and inquiries.
Affiliates Appointments – Initiate/terminate an affiliate appointment or have questions? Email: Affiliate@lbl.gov or Phone: (510) 486-4772.
Retirement - Initiate retirement or have questions about? Contact the University of California Office of the President (UCOP) at (800) 888-8267.
If you have any questions, please contact your dedicated HR team member:
Facilities Requests - https://facilities.lbl.gov/
Property Inventory - For any questions or concerns please contact
Facilities Information:
Self-Service Access Portal *NOTE: This procedure is for adding badge access only.
If requested area in self-service list is unavailable, contact siteaccess@lbl.gov.
Authorizer Only - Security Access Managers Resources Google Drive.
Office/Cubicle Signage Requests
We hold BSBK Operations Updates & Safety Meetings via Zoom monthly on the last Tuesday, 9:00 - 10:00 AM.
Please join us, click HERE to add to your calendar!
The following safety coordinators provide the Biosciences safety support to the members of the Biosciences Area.
Please check out the Safety Resources section on the safety page, which includes e.g. several helpful links to health and safety areas of importance to Biosciences Area staff.
BSBK IT provides support for the Biosciences Area office and researchers at Potter Street as well as support to EGSB and MBIB locations on the main lab site.
IT Support BSBK
potter-help@lbl.gov
In order to help us provide the most efficient service possible, please use one of the following methods if you need IT assistance:
Help Chat
Go to IT Help Chat at https://go.lbl.gov/itchat
To start a chat support session, click the chat icon in the bottom right to talk to a technician right away!
Help Desk
Please note that IT Help Desk business hours are Monday through Friday from 8:00AM to 5:00PM.
Open a ticket at https://help.lbl.gov
Email help@lbl.gov
If it is outside of business hours, email help@lbl.gov to create a ticket.
Call the IT Help Desk at 510-486-4357
Be Sure To Check https://it-status.lbl.gov/
Purchasing a computer, you need to fill out LBL Standard Computer Request Form - This form is for use by anyone wishing to purchase a laptop, desktop, or iPad from one of IT's Lab-standard models. All Operations personnel will use this form for system requests, except under special circumstances. Click here to learn more about the request for a computer. Computers may not be purchased on Division PCards or reimbursed. If a computer needs to be drop-shipped, arrangements will be made for asset tagging.
The custom computer request form is for users who have specific computer specifications that are not available in the LBL IT standard models (ie, extra RAM, larger storage, etc).
Prerequisites - Required prior to reserving Potter Street Van
Complete FAC0021 Government Vehicle Driver Briefing (one time training).
Animal Techs Use Fan For Animal Transport
All users must FIRST accept or decline medical surveillance for allergies prior to using it.
More information regarding medical surveillance info:
WPC System, training BS-0067 BSBK USE OF GOVERNMENT VEHICLE.
Government fleet vehicle location - Bldg 977 (717 Potter St)
Used for official LBNL purposes only.
Van can ONLY be picked up & returned to Potter Parking Garage.
Badge to the Potter parking garage is attached to the keys.
To reserve the fleet vehicle:
First Reserve use via the BSBK Van – (Animal/Human Transport) calendar
Obtain Keys and sign out log is
Located in room 977-143, Cubicle 977-0143C .
Make sure to sign in/out & note mileage upon returning the keys.
Once the trip is complete, note the return mileage, complete the log entry, & return vehicle keys to 977-143C.
ESE and Potter Street:
Employee access only
Located at Bldg 978 ESE (5885 Hollis St)
Used for official LBNL purposes only.
Can ONLY be picked up and returned to ESE.
Badge for ESE parking garage, attached to keys.